"Since using frontdesk, we have really seen a difference in the bookings - they have been up by 30 - 40%!"
Vicky and Steve Martin
Senlac Guesthouse, Hastings
eviivo frontdesk® is a revolutionary product; it is an easy-to-use, inexpensive property management and reservation system that is also an online booking system. It currently enables nearly 20% of the UK’s independent accommodation sector – nearly 5,000 businesses! – to sell their rooms online by connecting them to leading travel and leisure websites. With frontdesk the manual updating of multiple sales and distribution channels is a thing of the past! By updating the frontdesk diary, all distribution channels are automatically updated with real-time, last-room availability – saving you time and hassle!
We charge a nominal fee for initial training and set up, varied by the size of business:
A small service fee applies to each online booking. This service fee covers all of your software licensing, ongoing training, support, system upgrades and additional services from eviivo.
With frontdesk, you can offer your guests a reliable, straightforward way to check your availability, rates, and special offers instantly. The simple booking process gives guests the confidence to book directly online – not only on your own website but across all of eviivo‘s partner distribution websites – making long-winded and time-consuming email or phone enquiries unnecessary! Upon booking a confirmation email is automatically sent to the guest and the payment is made directly into your bank account. What’s more, the booking is added automatically to your diary and an SMS notification keeps you up to date!
With frontdesk you receive your own unique booking webpages, which provide your guests with comprehensive, reliable information about your property, services and facilities, as well as information on the local area, directions and a lot more. Available in 12 languages, they are displayed on your own website and many eviivo partner distribution websites, thereby putting your business in front of the widest possible audience. You can easily edit the information and images displayed on these webpages at any time. Most importantly, you have the opportunity to upload many high-quality images of your property to ensure ‘lookers’ turn into ‘bookers’!
www.toprooms.com is eviivo’s very own, highly successful distribution website exclusively showcasing frontdesk users. The site acts as a marketplace for the UK’s independent hotel sector, bringing together accommodation businesses and online guests who place their bookings directly with the accommodation of their choice. We are proud to provide you with a powerful platform that helps you improve your visibility in the online marketplace and beat the competition from the big chain hotels!
eviivo also operates 4 sister websites to toprooms.com:
www.brighton-bedandbreakfasts.com,
www.blackpool-bedandbreakfasts.com,
www.lakedistrict-bedandbreakfasts.com,
www.scotland-bedandbreakfasts.com.
Do you want a professional, world class website that is easy to maintain? In addition to frontdesk, we also offer eviivo InstantWeb - an easy-to-use website creation tool, designed by experts to help your business beat the competition. With multiple templates and colour schemes to choose from, eviivo InstantWeb is quick to set up and seamlessly integrates with frontdesk to get your business online right away. You can even keep your existing web address!
eviivo InstantWeb currently retails at £95 +VAT with a monthly maintenance fee of £10 +VAT*. For more information, go to www.eviivoinstantweb.com.
The eviivo team of dedicated Account Managers are here to help you trade successfully online. They have excellent regional and seasonal trading information and their sole objective is to ensure all our frontdesk users are trading optimally. They help you improve your profitability and provide invaluable advice on topics like optimum pricing, special rates and offers, website content, online marketing, accreditation and more.
As a frontdesk user, you will automatically receive full customer support and the highest levels of attention in using the software. The team also offers advanced training and best practice advice on online marketing. Our popular webinars are free on-line training sessions designed specifically to help you get the most out of the frontdesk system, and to boost your bookings and profits!
The latest addition to frontdesk is the ability to collect, manage and display guest reviews! Guests who have booked online and stayed with you will automatically be invited by email to provide valuable feedback on their stay. Reviews are displayed on your booking webpages and across eviivo distribution websites, and are proven to help increase your online bookings, as well as provide you with a valuable tool to help improve the quality of your products and services.
With frontdesk, you can take upfront deposits or full payment for online bookings through a secure transaction and the money will go directly into your bank account. We will take care of all of the complicated details, including providing an online merchant account if you need one. The eviivo online payment facility gives you access to the best terms in the market!
